IVR Packages

Choose the perfect IVR solution for your business needs

Basic IVR

2,500 /month
Perfect for small businesses
  • 4 Menu Options
  • 2 Level Deep
  • Custom Greeting
  • Call Routing
  • Business Hours
  • 1000 Minutes
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Enterprise IVR

8,500 /month
For large enterprises
  • Unlimited Menu Options
  • Unlimited Levels
  • Custom Voice Recording
  • CRM Integration
  • Advanced Analytics
  • Multi-location Support
  • 10000 Minutes
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IVR Features

Advanced features to enhance your customer experience

Custom Voice Recording

Professional voice recordings in multiple languages for personalized customer experience

Smart Call Routing

Intelligent call routing based on time, department, and caller requirements

Time-based Routing

Different call flows for business hours, after hours, and holidays

Call Analytics

Detailed reports and analytics to track call volume, patterns, and performance

IVR Benefits

How IVR can transform your business communication

01

24/7 Availability

Provide round-the-clock customer service with automated call handling and routing.

02

Reduced Wait Times

Efficiently route calls to the right department, reducing customer wait times significantly.

03

Professional Image

Create a professional first impression with well-designed IVR systems and greetings.

04

Cost Savings

Reduce operational costs by automating routine inquiries and call routing.

IVR Use Cases

Popular applications of IVR systems across industries

Healthcare

Appointment scheduling, prescription refills, and emergency routing for medical facilities

Banking

Account balance inquiries, transaction history, and customer service routing

E-commerce

Order status inquiries, return requests, and customer support routing

Utilities

Bill payments, service requests, and outage reporting for utility companies

IVR Service FAQs

Common questions about our IVR service solutions

What is IVR Service?

IVR (Interactive Voice Response) Service provides automated phone systems that interact with callers through voice prompts and keypad inputs to route calls and provide information.

Can I customize the voice prompts?

Yes, we provide professional voice recording services and text-to-speech options. You can customize all prompts, greetings, and messages to match your brand.

How many simultaneous calls can you handle?

Our IVR systems can handle hundreds of simultaneous calls with high availability and redundancy to ensure uninterrupted service during peak times.

Can you integrate with our existing systems?

Yes, we can integrate with CRM systems, databases, and other business applications to provide personalized experiences and real-time data access.

Do you provide call analytics?

Yes, we provide detailed call analytics including call volume, duration, routing statistics, and caller behavior patterns to help optimize your IVR system.

What languages do you support?

We support multiple languages including English, Hindi, and regional languages. We can create multilingual IVR systems for diverse customer bases.

Enhance Your Customer Experience with IVR

Implement professional IVR systems to improve customer satisfaction and operational efficiency

Get IVR Service